Frequently Asked Questions


The best way to care for your Richardson cap is to wear it each and everyday, inside or outside, rain or shine.

But for those who feel they must diminish the character of their cap by actually cleaning it, please DON’T WASH IT, we recommend spot cleaning. For the outside of the cap, take a damp rag, not using any detergent and gently scrub the soiled areas. (Please note, sweat stains are to caps as tattoos are to people; they’re unique and very hard to remove.) For the cap’s insides, use a damp rag along with a little laundry detergent, especially on the sweat band, and scrub away. Once your arm is tired from scrubbing, get another damp rag, without detergent, repeat the scrubbing process and then let your cap air-dry.

All Richardson catalogs are distributed through our dealer network. To view our printed catalog, please contact the dealer nearest you. To view a PDF version of our catalogs use the "Catalogs" link under the main navigation bar of this website or click here: Richardson Catalog

Our headwear is sourced throughout the world and we have worked hard to build strong relationships with only the best manufacturers to produce the highest quality product. In addition, we also have a domestic, custom team cap assembly factory and an embroidery production facility with nearly 400 heads of state of the art equipment to handle any size embroidery order.

All Richardson products are made with quality materials, great attention to detail, and a guarantee of satisfaction. If within 30 days of receiving your headwear, you notice a construction defect not resulting from everyday wear and tear, contact the Richardson dealer from whom you purchased the headwear and we will work with your dealer to rectify the situation as quickly as possible.

The Richardson cap size conversion chart should be very helpful. Please note that due to the nature of the manufacturing process, from time to time cap sizes may vary slightly.

Cap Size Conversion Chart

Richardson adheres to a controlled Distribution Policy and only sells through Authorized Dealers and Distributors.
To become an Authorized Dealer or Distributor, you must:

1.) Be a reseller of merchandise to the Athletic, Promotional, Golf or Collegiate Markets.
2.) Fill out and send in a New Account Application Form downloadble at the link below, which also includes a Credit Application.

Once the completed forms have been received, you will then be notified, within three to four business days, whether you meet the qualifications to become a Richardson Dealer or Distributor.

Richardson reserves the right to approve or deny any application.

You can download a New Dealer Application here
New Dealer Application

Richardson caps are sold through Authorized Dealers and Distributors in the Athletic, Promotional, Golf and Collegiate Markets. To order Richardson caps visit your local, or online sporting goods dealer and request Richardson by name.

For information about Richardson Dealers in your area please send an e-mail to sales@richardsoncap.com.